Nissan sends owners $400 for error;

Nissan has told owners of the Juke crossover that they are eligible to sell their vehicles back to Nissan due to an error with a statistic. Nissan mistakenly told customers that the gas tank of the Juke holds 13.2 gallons when it actually only holds 11.8 gallons. Acura Pittsburgh sells other high quality luxury crossovers from Honda’s luxury brand. Nissan apologized for the mistake and the company also sent checks of $400 to Juke customers. Owners of the Mazda CX 7 are not eligible for the check and other models outside of the Juke brand. Nissan gave out some materials that mistakenly said that the Juke had a larger gas tank than what it really had, and the company also offered to buy back Juke models from those who were unhappy with their vehicle.

The Juke and other models can be repaired at a Bradenton tires repair shop. The AWD version of the Juke only holds 11.8 gallons in its fuel tank. Nissan said that it will buy back the Juke from unhappy customers minus any depreciation costs. It will also apply the value of the Juke to the purchase of a new Nissan vehicle, which is another attractive option to those who may not be happy with their Juke but want to keep it. Nissan is demonstrating its commitment to customer satisfaction with this move and other companies may follow suit.

Nissan owners have the option of cashing the $400 check or asking for a new vehicle from Nissan. If the owners cash the $400 check, the amount will be deducted from what is paid to the Juke owner for the vehicle. Nissan has sold about 13,500 Jukes in the United States so far this year, and there were about 4,000 Juke models that had the misprinted specifications, so not every Juke owner will be eligible for the cash or the discount.

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